Pricing
Simple, Usage-Based Pricing
Unlock lifetime early access discount by joining our beta free of charge.
Regularly
Early Access
Starter
Perfect for solo developers and small projects
$10
/month
What's included:
1 Workspace
1 User
50,000 prompt traces/month
Includes 7 days of log retention
Pro Plan
For growing teams smaller and power users
$49
/month
What's included:
5 Workspaces
5 Users
200,000 prompt traces/month
Includes 30 days of log retention
Team Plan
Designed for scaling teams and organizations
$99
/month
What's included:
50 Workspaces
20 Users
500,000 prompt traces/month
Includes 90 days of log retention
Enterprise plan
For organizations with advanced needs
Custom
What's included:
Custom volume pricing
SSO + SCIM
Custom log retention policy
Unlimited Workspaces
Unlimited Users
Promptial FAQ
Frequently Asked Questions
What counts as a "prompt run" for billing purposes?
A prompt run represents a single LLM interaction consisting of a prompt and its corresponding completion. Each trace includes the input prompt, output completion, metadata (tokens, latency, cost), and any custom tags you've added. Traces are billed when they're logged to Promptial, not when viewed or analyzed.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please reach out to our team via hello@promptial.ai
Do beta users get a discount?
Yes, if you join the beta, you’ll lock in a lifetime discount on any paid tier, even after launch. To request access to our beta here
Do you offer annual billing discounts?
Yes! We offer a 20% discount on all plans when you choose annual billing. This applies to both the base monthly fee and any additional add on charges.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Promptial within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 2-5 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Promptial.